Responsible for engagement of hospitalized patients who are being discharged for follow up care at Centerstone.  Hospital Liaisons will work with local hospital staff to build partnerships with Centerstone to ensure that discharging patients become fully linked with outpatient services after discharge. The Hospital Liaisons will also serve as the point person for the local hospitals and be flexible and available to the hospitals when needed by cell phone or in person.

Supports the Centerstone Mission, Vision and Values in delivering care that changes people’s lives. Treats all clients and colleagues with dignity and respect, regardless of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, military status.

Communicates clearly and appropriately; provides excellent customer service. Adheres to applicable policies and procedures. Regular attendance and punctuality is required.  

ESSENTIAL DUTIES & RESPONSIBILITIES

Coordinate with area hospitals to ensure patients discharging to Centerstone are linked to outpatient follow up care. Ensure that all documentation is completed in the Electronic Health Record. Ensure that appropriate follow up with clients is occurring. Coordinate with other Centerstone staff to ensure clients have a smooth transition from inpatient to outpatient services. Document and maintain data tracking in an excel file Compliance with annual KPI evaluations Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Excellent skills with Excel.
• Exceptional organization skills
• Ability to coordinate multiple tasks

MINIMUM QUALIFICATIONS

Minimum Education Level

• Bachelors’ Degree in psychology, social work or related field

Minimum Years of Experience

• Prefer two (2) years of experience working with individuals with serious mental illness, but not required

PHYSICAL REQUIREMENTS

Task

Percentage of Time/Frequency

Standing

20%

Sitting

80%

Squatting

occasional

Driving

occasional

Kneeling

occasional

Lifting

occasional

Bending

occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.