Tier 2 Support Supervisor

Posted:
1/2/2025, 3:37:00 AM

Location(s):
Minnesota, United States ⋅ Minneapolis, Minnesota, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

At Center, we are passionate about empowering businesses with innovative financial solutions and exceptional customer support. As a Tier 2 Support Supervisor, you will play a key role in driving operational excellence within our support team, ensuring our customers receive timely, effective, and empathetic assistance. This role is ideal for someone who thrives on problem-solving, is solutions-oriented, and has a passion for improving support operations. You will lead a team of Tier 2 Support Analysts, monitor key performance metrics, and act as a key escalation point for high-impact cases.

Join us at Center and be part of a team that values collaboration, innovation, and excellence in delivering exceptional support experiences to our customers.

Center

Website: https://getcenter.com/

Headquarter Location: Bellevue, Washington, United States

Employee Count: 101-250

Year Founded: 2018

IPO Status: Private

Last Funding Type: Series C

Industries: Credit Cards ⋅ Enterprise Software ⋅ Finance ⋅ Financial Services ⋅ Management Information Systems

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