Company Information:
Armstrong Utilities connected our first cable television customers in 1963, in Butler, Pennsylvania. Since that time we have continued to keep pace with the technological advancements of this ever-changing industry. Our first customers received nine channels. Today, Armstrong offers consumers hundreds of viewing options, High Speed Internet service, telephone service and a variety of business products, all over our state-of-the-art broadband network. Throughout our more than fifty years in cable television, Armstrong has been a leader in innovation. Using fiber optics and advanced technology, our networks are designed to provide leading-edge services and high reliability. Armstrong has always relied on the great people who work for us. Nationally recognized for customer service excellence, their dedication to the customer has kept us a leader in the industry.
Position Summary:
The successful Broadband Technician will provide installation, troubleshooting, and repair of Internet and telephone services for residential and commercial clients in a fiber based GPON environment.
Responsibilities/Essential Functions/Job Duties:
- Install services including voice and data, complete work orders utilizing all safety and installation manuals and test equipment.
- Maintain vehicle compliance in terms of inventory, safety, and maintenance.
- Perform work following all required safety requirements including, but not limited to, climbing digging, and drilling.
- Provide all associated paperwork in a timely manner.
- Continually improve product knowledge through offered trainings and opportunities. Provide feedback to management on trends and issues that may be widespread to determine appropriate remedies.
- Participate as required in on-call, evening, weekend, and/or shift work hours upon eligibility
- Maintain workforce utilization level as required
- Reports to Operations manager
Requirements/Qualifications:
- Valid driver’s license
- Minimum high school diploma. Preferred advanced education in information technology, electronics, or similar field
- Excellent customer oriented approach to work activities
- Must be able to pass BPI certification testing within first 12 months
- Physical and Work Environment Requirements
- This position requires regularly bending, climbing, sitting, and lifting of more than 50 pounds.
- Working in various weather conditions
Compensation & Benefits
- Competitive hourly wage with free/discounted services
- Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
- Generous paid time off & holidays
Armstrong is an Equal Opportunity Employer.
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.