Hours:

35 hours per week - Monday to Friday - 9am to 5pm on a 6 month fixed term contract based at our Skipton Head Office

Salary:

£21,850 Per Annum

Closing Date:

Tue, 8 Oct 2024

If you are just starting out your career, or are looking for a new opportunity within the Financial Service sector, this role provides a great introduction to the Society giving access to all areas of the organisation.
 

At the heart of our head office here at Skipton, the Mailroom is a fundamental part of how we operate as a business. You’ll be responsible for receiving, sorting, and distributing all incoming and outgoing mail, no formal qualification or direct experience is required as full training will be provided for the successful candidate.
 

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
 

The Imaging/Mailroom Function is core function at SBS .The team consists of 12 consultants which deal with all the incoming and outgoing of mail, with clients such as Royal Mail, Whistl DX Quadient and Fedex,.The Team daily retrieves mail and delivers to all teams across SBS .We deal with In-house Mailings, Communications, As expert Document Management Consultants we scan documents for all functions across the society and retain them for a month. We also use mail Click and Collect ,Franking machines and Kodax scanners. Couring to branches are to name some of many things go through the Mailroom. The Environment is fast paced and no 2 days are the same.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

Understanding the departmental priorities and working together as a team to achieve these, whilst displaying our core values and behaviours at all times.

Key role aspects:

• Providing an efficient and friendly service

• Processing and distributing printing requests

• Building and maintaining strong working relationships with a diverse workforce

• Preparing and dispatching parcels via an external supplier

• Adhering to all relevant policies and procedures, ensuring your work is error, risk free and of the quality we expect

• Identify efficiencies and improvements

What Do We Need From You?

We are looking for a hardworking individual, wanting to learn and progress their understanding within this busy and supportive department. Experience of providing excellent customer service and working as part of a team are a must for this role.

The successful candidate will:

• Have a basic knowledge of word, excel and outlook

• Be able to work towards tight deadlines

• Have confidence to make decisions and use own initiative

• Have stakeholder management and be able to communicate effectively with internal colleagues and external suppliers

• Have the ability to give and receive relevant and constructive feedback in line with our high performance culture

If you are interested in taking on a new challenge and have the skills to strengthen our team further, we’d love to hear from you!