KFC YUM! CENTER operated by ASM Global is a multi-use entertainment venue in Louisville, Kentucky. The KFC Yum! Center offers a variety of world class events including concerts, family shows, sporting events and other special events, while providing a clean and safe environment and guaranteeing the ideal entertainment guest experience and satisfaction.

ASM Global houses offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

Position Summary:

Assists customers with ticket purchases, distributes will call, and informs customers of general KFC Yum! Center event information.
Salary: $12/hour

Essential Functions:

• Operates Ticketmaster system in order to assist customers with ticket purchases for the KFC Yum! Center in a friendly and professional manner.
• Accesses and distributes will call for tickets purchased via Ticketmaster and all Box Office will call.
• Provides assistance to customers in order to answer event related questions (i.e. ticket availability, ticket pricing, event seat selection, upcoming event schedule).
• Interacts in a professional manner when dealing with various internal and external customers, vendors, and staff.
• Distributes change accurately. Balances cash at the beginning and end of each shift to ensure no discrepancies.
• Retains all merchant receipts in order to balance credit card sales at the end of each shift.

Required Qualifications:

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Must be able to work in a fast-paced environment
• Demonstrated ability to accurately and efficiently deal with large quantities of cash or payment methods
• Must be able to demonstrate commitment and willingness to provide excellent customer service
• Must be willing to work flexible hours including evenings, weekends and holidays as needed
• Must have knowledge of basic computer programs

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Please ensure that you are applying through ASM career site:

For more information, please contact Human Resources at (502) 690-9000.