Posted:
11/11/2024, 4:00:00 PM
Location(s):
Warmian-Masurian Voivodeship, Poland
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Citi’s Client Onboarding Team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
The EMEA Trade and Treasure Services (TTS) Onboarding Team is responsible for account opening, account maintenance, technical integration, and onboarding of all Cash Management products across the Citi Treasury and Trade product suite. We are a team that is obsessed about providing a positive onboarding experience for our clients.
As TTS Client Onboarding Analyst you will be responsible for engaging with internal clients and stakeholders as part of the Account Opening/Account Maintenance processes. You will be responsible for document verification, retrieval and signer system update.
This role is maternity cover, fixed term position.
What you’ll do:
Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.
Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
Provides response to client and internal inquiries.
Prepares documentation for archiving.
Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
Verification and authorization of data entered in the systems.
Supports Manager with quality assurance process.
What we’ll need from you:
Previous experience in financial services preferred.
Knowledge of bank products in the scope of opening and maintaining of bank accounts
Customer communication experience
High attention to detail.
Proficient knowledge of English (written and spoken).
What we can offer you:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-MR1
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Institutional Client Onboarding------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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Website: https://www.citigroup.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1812
Last Funding Type: Post-IPO Equity
Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ Wealth Management