City, State:

Denver, Colorado

The Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention Center in the heart of downtown Denver, The Slate’s vibrant destination is the cornerstone of Denver’s newest and most intriguing gathering spot. This modern yet nostalgic property offers modern accommodations, fresh restaurant concept and unique meeting space. Come join our team and be a part of history!

Pay rate $20/hour

 

PURPOSE

The purpose of a HOTEL INTERN position is to assist and train in the Hotel Operations area of the property. The intern will shadow and assist current Hotel Operations employees in the various day-to-day duties and tasks. Interns will participate in Hotel Operations activities and work on Hotel Operations programs. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Areas of Exposer and Development (includes but is not limited to the following): Management will be developing the intern in the following areas:

• Policy, Procedures, Operations Discussion
• Front Desk
• Reservation
• Night Audit
• Bell Service
• Room Attendant
• Houseman
• Laundry
• Restaurant
• Sales
• Catering

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create incident reports for guest injuries / issues when required.
• Answer all calls within three (3) rings.  All calls are to be answered in a “scripted” manner.
• Resolve guest complaints.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.