Trip Support Operations Coordinator
Location: Stansted Airport Office (UK)

• Must live within 45 minutes of Stansted Airport or be willing to relocate
• Must have a valid UK driver’s license and reliable transportation
• Applicants must have the legal right to live and work in the UK

The Role

World Fuel is seeking Trip Support Operations Coordinators to join our growing Flight Operations team. In this shift-based role, you’ll support private and charter operators in the corporate aviation market, acting as the central point of contact for aircrew and global service providers.

You will help ensure every trip runs smoothly by coordinating international logistics, managing time-critical requirements, and providing exceptional customer service in a fast-paced environment.

What You’ll Do

• Coordinate all aspects of international travel and logistics, including ground handling, fuel, hotels, and catering
• Communicate clearly and professionally with clients and partners via phone and email
• Monitor time-sensitive requirements and adapt quickly to operational changes
• Learn and apply international regulations and documentation processes (training provided)
• Use proactive problem-solving to resolve issues and safeguard client interests
• Work closely with a global, collaborative team to deliver exceptional service

What We’re Looking For

• Experience: 0–2 years preferred in aviation (Flight Ops, Flight Planning, NOP Portal use, or experience with European airway slot management)
• Customer Service: Strong customer service skills and professionalism
• Strong Communication skills and the ability to work collaboratively in a fast-paced, detail‑driven, team-based environment.
• Work Quality: High attention to detail and accuracy
• Strong keyboard and IT skills, comfortable navigating multiple systems
• Ability to work collaboratively in a fast-paced, global environment
• Quick learner with strong problem‑solving abilities

Additional Details

• Shift Pattern: 4 days on / 4 days off (12‑hour shifts, including nights and public holidays)
• Training and onboarding provided
• Full-time position based at Stansted Airport