At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Coordinator (HUC) - Emergency Department (ED)

                        

Location

Euclid

                    

Facility

Euclid Hospital

                     

Department

Emergency Department-Euclid Hospital

                      

Job Code

B12012

                     

Shift

Evenings

                       

Schedule

3:00pm-11:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Euclid Hospital and experience world-class healthcare at its best. Cleveland Clinic Euclid Hospital offers a complete continuum of care, including emergency services, sub-acute care, rehabilitation and outpatient care. Here, you will work alongside a team of dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

The Emergency Department (ED) features 16 private beds and a customized split-flow process, allowing for expedited medical attention and reduced wait times. As a HUC, you serve as the “air traffic controller,” performing various administrative and clerical tasks to support the organization, cohesion, cooperation and flow of the unit. In this role, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. You can thrive in a fast-paced healthcare environment, allowing you to develop critical skills you can use throughout your career. 

A caregiver in this position works evenings from 3:00PM – 11:30PM.  

A caregiver who excels in this role will:   

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.  
• Respond to patient call lights and make rounds.   
• Assist with processing patient admissions, transfers and discharges.  
• Assist patients and families with wayfinding and direct them to available resources.  
• Assemble and maintain patient medical records and other documents related to patient care.  
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.  

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED  
• One year of experience in a customer service-related role  
• Experience with typing, computer training or equivalent coursework  

Preferred qualifications for the ideal future caregiver include:  

• College degree  
• Microsoft Office experience  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

      

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities