Operations Generalist

Posted:
10/11/2024, 12:21:09 PM

Location(s):
San Francisco, California, United States ⋅ California, United States

Experience Level(s):
Mid Level

Field(s):
Operations & Logistics

Workplace Type:
Remote

At Linear, we are on a mission to bring magic back to software. To empower product teams to do their best work, we are building an issue tracking and project management tool that combines UI elegance with world-class performance. Founded in 2019, Linear has become the platform of choice for thousands of high-impact companies to build their products better.

Linear was set up as a fully remote company from the start. Today, our small but mighty team is distributed across North America and Europe. What unites us is relentless focus, fast execution, and our passion for software craftsmanship. We are all makers at heart and care deeply about the quality of our work.

We’re looking for an Operations Generalist to join the team and help streamline day-to-day operations. You’ll work directly with our Chief of Staff, jumping into ad-hoc projects, managing day-to-day processes, and coordinating leadership activities. This role offers broad exposure across the company and is ideal for someone eager to learn quickly and with strong sense of ownership and initiative.

Please note: We are an equal opportunity employer and remote-only company. At this time, we can only support hiring within North America for this role.

What you’ll do

Operations Management

  • Take ownership of projects as they arise.

  • Manage financial operations, including processing payments and invoices.

  • Assist in establishing and improving internal IT tooling and processes.

  • Continuously identify and implement improvements to our internal processes.

  • Work with our Chief of Staff to lead compliance efforts and certifications (SOC 2, GDPR).

Team and Leadership Support

  • Manage the company calendar, tracking key milestones and priorities.

  • Coordinate and schedule leadership meetings and team-wide events.

  • Gather and share status updates from team leads.

  • Handle light scheduling and calendaring for the CEO and executive team as needed.

Relationship Management

  • Keep track of and nurture important relationships with candidates, customers, and investors.

  • Act as a point of contact for key relationships when appropriate.

Requirements

  • Ability to thrive in environments where you can take on a wide range of tasks and jump into new challenges without hesitation.

  • Proven track record of keeping things moving, managing multiple projects while staying focused on details and deadlines.

  • An expert in learning the ins and outs of different business functions. You understand this role will evolve as Linear grows.

  • Experienced and proficient with modern tools like Notion, Slack, and AI to make workflows more efficient.

  • 3+ years of relevant experience in an operations role.

  • Bonus(es): Consulting or Startup experience is a plus, but not required.

Why this role

  • Growth opportunities: You’ll gain exposure to different parts of the business, working closely with leadership while taking on impactful responsibilities.

  • High-impact environment: We’re a fast-paced team where you’ll have the chance to directly influence how we operate.

  • Collaborative culture: Work alongside a motivated team that values initiative and creativity.

What we offer

  • Interesting and challenging work

  • Work-life balance

  • Competitive salary and equity

  • Employee-friendly equity terms (early exercise, extended exercise)

  • Paid lunch and coffee during workdays

  • Work remotely, no commuting to the office

  • Paid co-working space/desk at an office

  • Health, dental, and vision insurance (US)

  • Regular team events and off-sites

  • 5 weeks of paid vacation

  • 4 months of paid parental leave

Learn how we think and work