Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Manages the performance of the sales support team to ensure on time completion of proposals including collateral development, research, and/or meeting preparation. Evaluates sales processes and identifies opportunities for sales support to streamline entire sales processes along with measuring activities' results. Ensures appropriate systems and reporting are maintained to meet the needs of the business and sales team. Oversees or secures technical experts and/or account resources to assist in the sales process and help ensure clients are provided in-depth technical & business knowledge of payment solutions. May support the incentive calculation and/or payment process.

What Part Will You Play?

• Designs, implements, and manages sales forecasting, planning and budgeting processes used within the sales organization. Establishes high levels of quality, accuracy and process consistency in planning, forecasting and budgeting approaches used in the sales organization.
• Partners with senior sales leadership to identify opportunities for sales process improvement. Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch. Fosters an organization of continuous process improvement.
• Negotiates Service Level Agreements (SLAs) for processing services for clients. Advises other on SLAs and assists as needed in negotiations acting as a Subject Matter Expert (SME) for SLAs. Advises and assist the sales team in general contract negotiations representing the company from a business perspective.
• Provides feedback and support for client presentations, demos, response to Request for Information (RFI), Response to Request for Proposal (RFP), proposal preparation, Proof of Concept (POC), solution discussions with the client and in future contract and price negotiations.
• Assists sales executive by performing delegated tasks and acts as a representative of the sales team. Participates in various corporate leadership meetings on behalf of sales, advises on performance of sales directors, and performs administrative functions such as expense report review and approval. Provides input into corporate functions such as Business Continuity (BC) / Disaster Recovery (DR) planning.
• Directs the sales activity tracking and reporting processes in an effort to ensure appropriate and meaningful metrics are captured and reported to allow executive leadership to remain informed and to maintain appropriate oversight.
• Directs the initiatives for the sales support department in implementing sales organization objectives that reflect the company's goals. Builds strong internal-company relationships with other key management personnel to ensure sales efficiencies.
• Not an exhaustive list; other duties as assigned.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
• Typically a minimum of 10 years
• related professional experience including a minimum of 5-6 years experience in a managerial position.

Preferred Qualifications

• Master's Degree
• related field of study from an accredited university.
• Prior Global Payments, payment or technology industry experience is preferred.

What Are Our Desired Skills and Capabilities?

None Identified

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].