Career Category

Human Resources

Job Description

What you will do 

In this vital role, you will be responsible for certain global processes, knowledge management and metrics and analytics for the Staff Relations team. The Staff Relations Senior Associate also will provide project management support as needed.  Staff Relations is a specialized Human Resources function that partners closely with managers, Compliance, Legal, and collaborators in HR to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, involuntary terminations, and workplace accommodations.  

In this role, your responsibilities will include but will not be limited to the following: 

• Support and manage projects and initiatives for Staff Relations group 
• Manage Staff Relations content on the MyHR portal in coordination with the Knowledge Management team 
• Manage the disciplinary process globally for the Information Security phishing campaign, including coordinating with HRBPs on local requirements 
• Manage the disciplinary process for the United States for non-exempt employees who fail to enter hours work in the time management system 
• Enter, manage and retrieve data from case management system and prepare quarterly and annual metrics presentations 
• Analyze data to identify trends, find efficiencies, and suggest process improvements and system changes 
• Assist with development of tools and templates for Staff Relations team and managers 
• Maintain confidentiality and sensitivity to all issues 

Win 

What we expect of you 

We are all different, yet we all use our unique contributions to serve patients. The professional we seek possesses these qualifications. 

Basic Qualifications: 

Bachelor’s degree and 2 years of HR experience or project management experience  

Or 

Associate’s degree and 4 years of project management experience or HR experience 

Preferred Qualifications: 

• Proficiency in HR systems including Workday and EthicsPoint (or other case management system) 
• Demonstrated project management skills 
• Strong quantitative, analytical, and problem-solving skills 
• Demonstrated ability to learn and fairly apply company policy, internal HR procedures, and regulatory guidelines within scope of duties 
• Ability to maintain and report on confidential information in an appropriate manner 
• Demonstrated ability to manage conflicting priorities and prioritize time 
• Experience working on employee relations matters 
• Strong verbal and written communication combined with organizational skills and cross-cultural sensitivity 
• Demonstrated ability to exercise independent judgment and establish and maintain working relationships with a variety of individuals and groups 
• Demonstrated customer service/client orientation 
• Proficiency in Microsoft Word, Excel, and PowerPoint; E-mail (Outlook) and Internet; experience using a case management system such as EthicsPoint 

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