With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Responsibilities

• Manage A&H Program, Broker and Direct account onboarding and ongoing relationships
• Cultivate partner relationships to increase production
• Present client activity reporting to BU Management
• Conduct client training and webinars
• Coordinate A&H quoting and renewals with Underwriting as needed
• Supervise Account Administration team
• Manage premium administration for all Travel, Accident and Health accounts
• Manage Program relationship premium and claims data feeds
• Manage TPA and Assistance company relationships and reporting
• Oversee AR and AP functions for the BU
• Create a team environment which motivates staff
• Additional responsibilities as needed

Education & Experience

• Previous Account Management and Premium Administration experience (10+ years)
• Prior experience managing a team preferred
• Proficient knowledge of travel and/or accident & health industry trends
• Excellent customer service, communication, problem solving, leadership, and organizational skills
• Bachelor’s degree
• Proficiency in Microsoft Outlook, Word and Excel

Key Competencies

• Excellent written and oral communication skills
• Proven ability to work independently and as part of a team.
• Strong presentation skills, both in person and virtually
• Ability to remain persistent, assertive, and outgoing in all business activities.
• High energy level and strong interpersonal skills, including sales/negotiation skills
• Demonstrated ability to understand and present solutions to decision makers and staff at all organizational levels.
• Objective, ability to problem-solve and multi-task
• Must be a self-starter, demonstrate flexibility and adaptability
• Bring a positive and professional attitude to the workplace. 

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

111,240 - 140,100

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.