We are seeking a skilled Network Engineer with a strong background in audio and video technologies to join our team. The ideal candidate will be responsible for designing, implementing, and troubleshooting network systems with a focus on voice and video connectivity. This role requires a deep understanding of network infrastructure, audio and video protocols, and the ability to quickly resolve connection issues to ensure high-quality voice and video communication. 

Key Responsibilities: 

• Network Design and Implementation: 

• Design, configure, and deploy network solutions with a focus on supporting audio and video communication. 

• Optimize network performance for voice and video traffic, ensuring minimal latency and packet loss. 

• Implement Quality of Service (QoS) policies to prioritize audio and video traffic. 

• Troubleshooting and Support: 

• Diagnose and resolve complex voice and video connection issues. 

• Monitor network performance and troubleshoot problems related to audio and video streaming. 

• Collaborate with IT and AV teams to ensure seamless integration and performance of AV systems. 

• Maintenance and Upgrades: 

• Regularly update and maintain network hardware and software to support AV systems. 

• Perform network audits and assessments to identify and resolve potential issues. 

• Implement security measures to protect AV network infrastructure. 

• Documentation and Reporting: 

• Create and maintain detailed network diagrams, configuration files, and documentation. 

• Provide regular reports on network performance and issues related to audio and video communication. 

• Collaboration and Training: 

• Work closely with other IT professionals, vendors, and service providers to ensure optimal network performance. 

• Provide training and support to end-users on audio and video technologies. 

Qualifications: 

• Experience: 

• Minimum of 3-5 years of experience in network engineering. 

• Proven experience with audio and video communication technologies and protocols (e.g., SIP, RTP, RTCP, VoIP, H.323, WebRTC). 

• Skills and Competencies: 

• In-depth knowledge of networking concepts, including routing, switching, VLANs, and firewalls. 

• Proficiency with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds, PRTG). 

• Experience with network hardware from vendors such as Cisco, Juniper, and others. 

• Strong analytical and problem-solving skills. 

• Excellent verbal and written communication skills. 

• Ability to work independently and as part of a team. 

• Certifications: 

• Relevant certifications such as CCNA, CCNP, or similar are preferred. 

• Certifications related to audio and video technologies are a plus (e.g., CTS, CTS-D). 

Preferred Qualifications: 

• Experience with cloud-based audio and video solutions (e.g., Zoom, Microsoft Teams, Cisco WebEx). 

• Knowledge of scripting and automation (e.g., Python, Bash). 

• Familiarity with network security practices and protocols. 

HP offers a comprehensive benefits package, including:

•  Dental insurance

•  Disability insurance

•  Employee assistance program

•  Flexible schedule

•  Flexible spending account

•  Health insurance

•  Life insurance

Per the California statute, the estimated range of compensation for this job in that location, at the time of this posting, is $120,000-165,000.  This position may be eligible for incentive pay, for openings where this is applicable.