Manager, Collection

Posted:
2/16/2026, 7:17:55 PM

Location(s):
Mubende, Uganda

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Finance & Banking

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

  • Identify / source information on the reason(s) for delay in repayment of the loan;
  • Call / visit borrower to negotiate payment;
  • Process and recommend borrower’s request for Re-schedulement/Restructuring for their loan;
  • Monitor the promise to pay (PTP) from borrower and follow up on broken PTP until payment is received;
  • Provide early care solutions to be given to borrower who is a potential NPL account in order to prevent it from becoming NPL account;
  • Site visit securities, check and document the condition/status of the securities in question;
  • Review the process of recovery;
  • Ensure recovery targets are achieved & reporting is done within deadline;
  • Provide feedback to Business and Management on problematic loans;
  • Liaise with lawyers and State Authorities to foreclose securities;
  • Ensure compliance with procedures, policies laid down by Management;
  • Conduct review of NPL accounts
  • Work with other tasks as assigned by Head, Collection and Head, Credit
  • Assist Head, Collection to lead the collect team to monitor loan arrear and collection process.
  • Work with Head, Collection and Head, Collection to manage NPL
  • Understand the workflow & system of loan collection
  • Ensure all collection process are complied with Law

Education/Qualification

  • Bachelor’s degree in Law, business, finance and related experiences;
  • Minimum 3 years of working experience in managing loan recovery and dealing with court
  • Well understand on Cambodia Law and court process
  • Have a good analytical skills and process management skill
  • Have a good problem-solving, negotiation skills & time management
  • Knowledge on Microsoft Office advanced Excel skills & power point
  • English is proficiency

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.