Moneybox wants to help a generation invest in their future. As part of this mission, our Customer Operations team work to make it quick and easy to transfer your existing ISA/LISA products into the Moneybox app, as well as helping our customers use their Lifetime ISA to buy their first home. As a member of the Customer Operations team, you’ll be instrumental in helping our customers get set up and making sure their experience is a great one!

You’ll be answering questions from customers, liaising with solicitors and providers, as well as providing feedback on any improvements you think we can make to our processes. In addition to this, you’ll be required to help out the wider operations team with any additional tasks at busy times of the year.