Project Role : Web Developer
Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking a highly experienced ServiceNow Senior Developer who has understanding of platform architect with 5.6 years of hands-on experience in ServiceNow development, architecture, implementation, and platform governance.
The ideal candidate will be responsible for end-to-end ServiceNow solution delivery, including enterprise architecture design, ServiceNow multiple module transformation, integrations and platform scalability.
This role requires deep expertise in ServiceNow modules, strong client-facing capabilities, and proven experience in leading and mentoring development teams while ensuring alignment with enterprise IT strategy and operating models.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team skills and capabilities.
- Monitor project progress and ensure timely delivery of web applications.
- Define, design, and govern scalable and secure ServiceNow architecture aligned with enterprise IT and business strategy.
- Lead end-to-end ServiceNow implementations across modules including Incident, Problem, Change, Request Management, and CMDB.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Good To Have Skills: Experience with web development frameworks such as React or Angular.
- Strong understanding of HTML, CSS, and JavaScript for front-end development.
- Strong expertise in ITSM, ITOM, CSM, ITAM modules and 3rd Party Tool Integration.
- Advanced knowledge of:
- JavaScript & Glide API
- Business Rules, Client Scripts, UI Policies
- Flow Designer & Workflows
- Service Catalog & Request Fulfillment
- Scoped Applications & Application Lifecycle
- Integration Hub & MID Server
- Strong understanding of update sets, release management, and DevOps practices in ServiceNow.
- Proven experience delivering enterprise-scale ServiceNow implementations.
- Strong knowledge of security models, ACLs, RBAC, and compliance frameworks.
- Experience designing multi-instance strategies, integration patterns, and platform roadmaps.


Additional Information:
- The candidate should have minimum 5.6 years of experience in ServiceNow.
- This position is based at our Pune office.
- A 15 years full time education is required.

Preferred Certifications
- ServiceNow Certified System Administrator (CSA) – Mandatory
- ServiceNow Certified Implementation Specialist – ITSM – Mandatory
- ServiceNow Certified Application Developer (CAD) – Mandatory

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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