In Customer Experience, we are focused on providing customers with exceptional services. We identify the customer needs, respond to their queries, and collaborate with internal stakeholders to optimize customer services. Working with us means joining a hybrid team of diverse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We are certified as a Great Place to Work 2022®.

The Enablement Consultant is responsible for providing virtual training on Cision’s processes, products & features. In this role, you will prepare, evaluate, and execute training based on the needs of the request  and product offering. This includes identifying skill and knowledge gaps to modify training as necessary for successful adoption. This role reports to the Director of Enablement.