Senior Director, Infrastructure

Posted:
8/8/2024, 5:00:00 PM

Location(s):
Idaho, United States ⋅ Boise, Idaho, United States ⋅ Texas, United States ⋅ Plano, Texas, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

As the technology firm that created the mobile world and a rich history of 145 years of building ground-breaking solutions and innovative technologies supported by 60,000+ patents, Ericsson has made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you are welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions.

How Will You Contribute to the Company?

The Senior Director of IT Infrastructure is a key leadership role, responsible for the strategic direction, management, and oversight of the company’s global infrastructure operations. This role demands a seasoned professional with a deep understanding of cloud technologies, infrastructure automation, data center operations, enterprise security, and emerging technologies. The ideal candidate will have extensive experience leading diverse teams across multiple geographical locations, driving innovation, and fostering a culture of excellence and continuous improvement.
 

What Will You Do?

Strategic Leadership:

  • Provide strategic direction and leadership for the global infrastructure teams.

  • Develop and execute long-term infrastructure strategies aligning with the company’s business objectives and growth plans.

  • Oversee and optimize cloud infrastructure, ensuring cost-effectiveness, scalability, and reliability.

  • Drive infrastructure automation initiatives to enhance efficiency and reduce manual intervention.

  • Manage data center operations, including provisioning, maintenance, and disaster recovery.

  • Ensure robust enterprise security measures and practices are implemented and maintained.

  • Leverage BMC Helix for effective infrastructure management and service delivery.

  • Explore and implement emerging technologies such as Private Cellular Networks and Fixed Wireless Access Networks.

  • Collaborate with cross-functional teams to align infrastructure strategy with business goals.

  • Foster a culture of continuous improvement, innovation, and excellence within the infrastructure team.

Team Management:

  • Lead, mentor, and develop a high-performing infrastructure team, fostering collaboration and delivering high-impact results.

  • Set clear goals and objectives for the team and provide guidance for their professional development.

  • Foster a culture of collaboration, creativity, and continuous learning within the team.

Budgeting and Resource Allocation:

  • Develop and manage the department's budget, ensuring cost-effective utilization of resources.

  • Prioritize projects and allocate resources effectively.

Change Management:

  • Lead change management initiatives to facilitate the adoption of new technologies and processes.

  • Communicate changes and updates to stakeholders across the organization.

Performance Monitoring and Reporting:

  • Establish KPIs and metrics to measure the performance and effectiveness of Infrastructure and Cloud Operations.

  • Provide regular reports to senior leadership on system performance and project status.

Project Management:

  • Oversee large-scale enterprise application projects from initiation to delivery, ensuring alignment with timelines, budgets, and quality standards.

Qualifications

Minimum Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

  • Minimum of twelve (12) years of experience in infrastructure management, with at least eight (8) years in a senior leadership role.

  • Proven track record of leading and managing domestic and international teams.

  • Strong experience in cloud technologies (AWS, Azure, Google Cloud) and infrastructure automation tools.

  • Extensive knowledge of data center operations, including network, storage, and compute.

  • Expertise in enterprise security, with a focus on protecting infrastructure assets.

  • Hands-on experience with BMC Helix and service management frameworks.

  • Understanding of emerging technologies such as Private Cellular Networks and Fixed Wireless Access Networks.

  • Ability to influence and drive change across a diverse and global organization.

  • Excellent leadership, communication, and interpersonal skills with the ability to collaborate effectively at all organizational levels.

  • Strategic thinking and problem-solving abilities.

  • Project management and change management expertise.

  • Budgeting and financial management skills.

Preferred Qualifications:

  • MBA or advanced degree

Why Ericsson Enterprise Wireless Solutions?

At Ericsson Enterprise Wireless Solutions, we are one team - all in on inclusion. Celebrating the uniqueness of our individual team members across the globe helps us build diverse teams where we all can thrive. Our connected, community-focused culture enables each one of us to perform at our best and fully be ourselves. 

 

Our values drive everything we do: 

  • Respect: we don't point a finger; we lend a hand.
  • Integrity: we do the right thing, even when it is hard; we make fact-based decisions.
  • Perseverance: we accept and embrace change; we have a passion to win!
  • Professionalism: we hold each other accountable.

We are creating the future of global connectivity and community. Come join us. You belong here. 

Compensation & Benefits at Ericsson Enterprise Wireless Solutions

At Ericsson Enterprise Wireless Solutions, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.  

 

Your Pay: 

The salary range for this position is listed below.  The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

  

$157,500.00 - $292,500.00

Your pay also includes the opportunity for an annual bonus and a cash-based long-term incentive. These variable pay opportunities are dependent upon the attainment of goals and objectives as determined by our Senior Leadership team. Certain eligibility and pro-ration rules apply.

Your Health: 

Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage. 

 

Your Financial Security: 

Ericsson Enterprise Wireless Solutions invests in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. 

 

Your Time: 

Your work-life balance is important to us. Ericsson Enterprise Wireless Solutions provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays).  Please note that an employees FTO balance and floating holidays may be prorated in the first year, based on start date. We also offer paid maternity-leave benefits and six weeks 100% paid family leave for all employees. 

 

Additional Benefits: 

Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off. 

 

 

Ericsson Enterprise Wireless Solutions’ Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We’re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

Please note: Ericsson Enterprise Wireless Solutions does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Ericsson Enterprise Wireless Solutions employees.

The deadline to apply to this role is listed below.

08 / 23 / 2024

Note: this date may be updated based on any extensions to the job posting.