At Nova Credit, our mission is to power a more fair and inclusive financial system for the world. We are on our way to accomplishing this mission by rewiring the financial industry with better credit infrastructure, analytics, and workflows, enabling more people to access credit opportunities. Our cross-border credit product, Credit Passport®, cash flow underwriting product, Cash Atlas™, and income verification product, Income Navigator, are trusted by leading organizations like American Express, Verizon, HSBC, SoFi, Scotiabank, and Yardi to help them reach valuable new applicants from traditionally credit excluded populations. With support from investors Canapi Ventures, Kleiner Perkins, General Catalyst, and Index Ventures, as well as industry veterans from Goldman Sachs, JP Morgan, and Citi, Nova Credit is revolutionizing the way lending is done. We were recently named Forbes' Best Startup Employers 2024 and Fast Company's World's Most Innovative Companies 2024.
As the Senior Director of Enterprise Growth, you'll report directly to our Chief Customer Officer. Your mission is to drive enterprise customer engagement, boost product adoption, enhance renewal rates, and deliver measurable business value to accelerate our customers' digital journeys. This person will operate from a data-driven mindset, applying an analytical overlay to problem-solve and drive actionable growth strategies for our customers.
This person will drive customer satisfaction, retention, and growth. Your responsibilities will span strategic planning, client relationship management, team leadership, and revenue growth.
We're seeking a strategic, hands-on leader with a proven track record in SaaS. You'll be instrumental in hiring and developing top post-sales talent, fostering a customer-centric culture, and mastering the enterprise growth and marketing customer motion. If you're passionate about financial inclusion, thrive in a collaborative environment, and are excited to help take Nova Credit's Growth Team to new heights, we want to hear from you!
Everyone is welcome at Nova Credit. We are an equal-opportunity employer where diversity and inclusion are central pillars of our company strategy. We seek applicants who understand, embrace, and thrive in a multicultural and globalized world. We do not discriminate on the basis of any protected class, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We do not consider criminal history until a conditional offer of employment has been made. We encourage all qualified candidates, including those with a criminal history, to apply.