Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Application Packaging
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Senior Application Packaging specialist responsible for complex packaging, deployment readiness, Software Vulnerability Management (SVM) support, and adherence to enterprise packaging and deployment standards using Microsoft Intune.Own complex application packaging, ensure zero-repeat defects, and serve as the technical authority within the Application Packaging tower.

Roles & Responsibilities:
Handle complex application packaging using MSI and EXE
Build silent install/uninstall packages with proper logging, exit codes, and rollback handling
Perform detailed RCA for deployment failures and application conflicts
Develop PowerShell automation for packaging, validation, and detection logic
Review and approve packages created by other team members
Reduce incidents through proactive compatibility and dependency analysis
Collaborate with Security, Architecture, Endpoint, and Application Owners

Professional & Technical Skills:
Strong understanding of Windows Installer (MSI) architecture
Experience with MSI tables, components, GUIDs, and features
Create and modify MST transforms
Handle custom actions and installation sequences
Manage product codes, upgrade codes, and versioning
Troubleshoot packaging issues using MSI logs
Perform repackaging (setup capture) and dependency resolution
Strong ownership mindset
Provide technical mentoring and guidance to team members
Communicate clearly with stakeholders
Drive continuous improvement
Deep expertise in MSI packaging and troubleshooting
Tools: Adminstudio, Advanced Installer, Intune
Advanced PowerShell scripting
Strong knowledge of Windows 10/11

Additional Information:
AdminStudio (Repackager, Install Editor)
Advanced Installer (MSI creation and customization)
Supporting tools: PSADT, Orca, Intune Win32 Content Prep Tool
Conduct smoke testing, UAT validation, and regression testing
Validate installation behavior, reboot scenarios, and user experience
Ensure packages meet enterprise quality standards
Strong experience with Microsoft Intune (Win32 app deployments)
Knowledge of .intunewin packaging and deployment lifecycle
Configure detection rules, requirement rules, and assignments
Manage Pilot, Ring, Wave, and Production deployments
Monitor deployments and troubleshoot failures
Basic knowledge of SCCM/MECM is an added advantage
Package and deploy security patches and vulnerability fixes
Handle a high volume of SVM alerts and ensure SLA adherence

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.