Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We seek to hire an Instructional Design Specialist who will be responsible for the design and creation new training material for various channels, including customers, partners, and internal teams. (Contractor assignment)

Essential Duties and Responsibilities

• Create training materials for both internal and external Xylem audiences. Content types include eLearning modules, video, and instructor-led training presentations.
• Work cross- functionally to gather requirements for new training content.
• Manage content for internal and external facing education and training websites.
• Track and compile training feedback.
• Monitor the effectiveness of current training programs and help create strategies for improved training experiences.
• Create and update education and training team process documentation.
   

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor's degree in education, marketing, engineering, or related field or equivalent work experience required.
• 1-2 years of direct experience creating and delivering training to multiple audiences, including external customers and channel partners.
• Proficiency in MS Office suite required.
• Experience with LMS content management systems and L&D content creation tools such as Articulate
• Organizational and time management skills to include the ability to prioritize multiple projects.
• Ability to develop strong working relationships with customers, channel partners, sales personnel and other internal stakeholders.
• Excellent written and verbal communication skills.
• Up to 10% travel required
   

Preferences

• Articulate 360 proficiency.
• Water engineering and/or utility experience.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.