About the role

Join our IT team in Guadalajara for a structured, 12-week immersive program designed to turn foundational knowledge into professional expertise.Seeking an intern who wishes to gain real-world experience with the various activities within a SaaS company. You’ll work on meaningful projects directly related to key Crunchtime business goals. Supporting internal employees and giving support to different departments.

What you’ll do as an IT Support Intern

• Provide day-to-day IT operational support.
• Provide resolution to the issues raised by the users.
• Document procedures, guidelines, and projects in which you are participating. 
• Participate in designing and implementing IT processes, tools, and methodologies to ensure an effective and efficient service delivery.
• Evaluate existing processes and translate opportunities into technical requirements, logic, and code.
• Provide advice, evidence, and guidance during audit engagements.

What we’re looking for

• Strong communication skills in English.
• Proficient in troubleshooting client issues and efficiently providing long-term solutions and recommendations.
• Knowledge of operating systems (Mac OS / UNIX /Windows). 
• Knowledge of common software applications (Microsoft 365, browsers, etc.)
• Basic understanding of computer systems, networks, and troubleshooting

Nice to haves

• Mobile Device Management experience
• Strong problem-solving and communication skills

What you’ll get

• Professional Development: Access to mentorship and guidance from experienced professionals within Crunchtime to support their growth and development.
• Hands-on Experience: Opportunities to work on real projects and contribute to meaningful initiatives, gaining practical experience in their field of interest.
• Compensation: Interns will be compensated for their participation during the Internship program.
• Lunch and Snacks at the Office: Access to free lunch when provided at the office during lunchtime.
• Provided Equipment: Interns will be provided with a laptop and any other required equipment to perform their work activities.
• Networking Opportunities: Exposure to a diverse and inclusive work environment, fostering connections with colleagues and industry professionals.
• Feedback and Evaluation: Regular feedback sessions and performance evaluations to provide guidance and support in their learning journey.
• Potential for Future Opportunities: Possibility of future employment. Note: It depends on the business’s needs.

 

Accessibility Accommodation Statement

Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].