Join Citi’s BTSS Team in Budapest and make your own progress in a supportive and friendly environment!

Business & Travel Shared Services (BTSS) is a global organization of over 400 employees with presence in more than 80 countries that supports Citi Businesses and Functions with products including Archiving, Corporate Card, Vehicle Program, Managed Print, Mail & Distribution, Transaction Print, Marketing Print, Global Travel, Office Supplies & Stationery as well as other Business Partner Services.

This role is primarily an entry- level Production and Operations role, processing transactions and delivering services within BTSS. It is responsible for executing third party risk management activities with daily tasks processing; ensuring that all items are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations in support of the Citi’s Third-Party Management Program.

Responsibilities:

• Have a clear understanding of all Citi policies and procedures that directly impact Third Party Management (TPM) to drive the adoption and adherence to these processes and procedures to minimize risk 
• Build strong internal relationships and help strengthen controls and awareness across Citi businesses
• Perform post-contract ongoing monitoring activities based on specific third-party risk profile, country, and / or business requirements in compliance with Third Party Management requirements and any other alternate framework requirements and ensure timely completion and updates to third-party related risk information
• Provide expert guidance and support on key controls, standard processes, operating procedures, and promote best practices
• Monitor reports to ensure third-party management policy required post-contract ongoing monitoring is carried out by responsible and / or accountable parties
• Monitor progress on agreed upon third-party remediation activities and proactively escalate issues, as necessary
• Facilitate and coordinate with Subject Matter Experts (SMEs) in areas such as Data Privacy, Export Licensing, and Continuity of Business (COB) to complete required due diligence activities
• Respond to TPM related queries/concerns via Phone/e-mail/chats received from different stakeholders
• Ensure that queries and requests are processed timely to maintain customer satisfaction. Customer queries must be well documented, monitored and efficiently always addressed
• Engage with Third Party Officers (TPOs) as well as Sector and Regional Risk teams as necessary
• Liaise with Third Party Officers (TPOs) and In Country Business Activity Owners (BAOs) and Sector/Regional Risk teams to provide guidance on policy compliance and overall third-party risk management requirements, as needed

Ideal background:

• Bachelor’s or University degree
• Good communication skills in English
• 3+ years of experience on vendor management
• Proven execution skills and ability to drive results in a Business/Operational organization
• Excellent communication skills required to effectively influence a wide range of audiences
• High proficiency of Microsoft Office
• Ability to navigate through the global framework, handle conflicting priorities and goals
• Third Party Management experience is preferred

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!

#LI-JT1

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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