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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

At UPS Healthcare, we don’t just move packages — we move critical, life-saving shipments across the globe. Behind that mission is a need for constant innovation, precision, and smarter ways of working.

We’re looking for a Global Process & Strategy Supervisor who thrives in complexity, moves quickly, and isn’t afraid to challenge how things have always been done. This is a temporary assignment designed to support key business initiatives, with the opportunity to transition into a permanent role based on business needs and performance.

What You’ll Do

• Lead end-to-end process improvement initiatives across global healthcare customer support operations
• Analyze workflows, identify gaps, and implement scalable, high-impact solutions
• Partner with cross-functional teams to drive operational and system enhancements
• Translate business challenges into clear, actionable strategies
• Develop process documentation, training, and tools to support adoption
• Use data to inform decisions and measure success
• Play a key role in shaping how healthcare customer support and systems operate today and, in the future.

Who You Are

• A problem solver at your core — you don’t wait, you act
• Comfortable working in fast-changing environments with evolving priorities
• Naturally curious and always looking for ways to improve
• Confident bringing forward new ideas and challenging the norm
• Able to balance strategy with execution

Qualifications

• Experience working with Salesforce
• Experience with data collection and analysis
• Strong Excel skills
• Bachelor’s degree (or international equivalent) in Supply Chain, Business, or related field

Why Join Us

• Work on high-impact, meaningful operations in healthcare logistics
• Be part of a team that values innovation, ownership, and forward thinking
• Opportunity to influence global processes and strategy
• Collaborate with cross-functional teams across the organization 

Employee Type:
 

Temporary

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.