About us:

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

About the role:              

We are seeking an experienced Operational Excellence and Planning Senior Advisor to join our Communications & Corporate Affairs (C&CA) function in London. This is a key role for someone who is passionate about using data, insight and planning discipline to drive operational excellence in a global, high-performing environment.

You will play a central part in embedding operational rigour, improving processes and delivering robust planning and analysis that supports strategic decision making. Working collaboratively across teams and levels, you will help ensure the function remains agile, aligned and equipped to meet evolving business needs.

Your main responsibilities will include:

• Collect, analyse and interpret data on operational performance, resource usage, team productivity and business initiatives across the C&CA function.
• Develop and maintain dashboards, reports and visualisations to monitor key performance indicators (KPIs) and support regular business reviews.
• Provide both ad hoc and scheduled analysis to inform resource allocation, process optimisation and strategic planning cycles.
• Translate complex data into clear, actionable insights and recommendations for team leads, senior management and other stakeholders.
• Collaborate with colleagues to define metrics, measurement standards and data gathering processes aligned with best practice.
• Identify data trends, outliers and opportunities for efficiency or improvement, and proactively share findings with the Operational Excellence and Planning Lead and relevant colleagues.
• Support continuous improvement initiatives through robust evidence, benchmarking and scenario analysis.
• Help ensure data integrity and consistency across systems, working closely with IT and other internal teams to resolve issues.
• Research and share relevant external benchmarks and industry trends to contextualise performance and inform planning.
• Champion a data-literate, insights‑driven culture across the C&CA team, providing informal guidance or training where needed.

We are ideally looking for:

• Proven experience in data analysis, business intelligence, operational reporting and project management within a corporate or professional services environment.
• Strong familiarity with analytics tools (for example, Power BI, Tableau or similar), enterprise reporting systems and advanced spreadsheet skills.
• Experience designing and developing performance dashboards, interpreting KPIs and delivering actionable business insights.
• A track record of supporting decision making and operational improvement through data‑driven recommendations.
• Experience working with stakeholders at different organisational levels and managing multiple concurrent requests in a dynamic team environment.
• Excellent analytical and numerical skills, with a keen eye for detail and a proactive, solutions‑oriented mindset.
• Strong written and verbal communication skills, with the ability to present complex findings in accessible formats for non‑technical audiences.
• High levels of organisation, dependability and the ability to prioritise workload effectively.
• A collaborative and adaptable style, able to build positive relationships across teams and levels.
• A commitment to continuous learning and to driving operational excellence through data.

This role is based at the Linklaters London office with a hybrid working model available.

Our benefits:
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:
Health & Wellbeing

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments 

Finance

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)

If you think this role would suit you, please click apply below. We look forward to hearing from you!

Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).