Salary:               £36,966 to £43,121 per annum

Location:           London, Wrights Road              

Hours:               36 hours per week                 

Contract Type:  Fixed term contract/secondment until 31st January 2025

We’re looking for a confident, customer focused Neighbourhood Response Officer to be based at our London, Wright Road office and carry out neighbourhood management of properties in the local North London region.

Assisting centrally based teams by completing customer visits, viewing and sign up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.

Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You’ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.

We’re looking for confident and resilient individuals with a positive mind set. With sound experience in customer service, you’ll enjoy working with people in the community. You’ll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone.  You’ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

If this sounds like an opportunity for you then take a look at the full role profile for more information- NRO

Alternatively to view the full Role profile, and to find out who we are an what we do, please visit our website or click ‘apply’.

Salaries are just the starting point.  Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here  or please visit our website for more information.

Closing Date: Wednesday 16th October 2024 at midnight.

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.