Assistant Administration Officer

Posted:
9/11/2024, 8:36:39 PM

Location(s):
Hong Kong, China ⋅ Kowloon, Hong Kong, China

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Responsibilities

  • Handle the daily policy service requests received from clients

  • Handle simple inquiry received from agents and internal departments like CS

  • Support administrative tasks on manual letter, report follow-up and autopay billing 

  • Meet the operational service standards set up by the company from time to time

  • Assist upline on ad-hoc assigned tasks for operational efficiency

  • Deliver quality outputs within schedule

Job Requirements

  • Bachelor Degree holder, candidate with LOMA designation is preferred

  • 2-3 years of solid experience relating to life insurance policy administration

  • Good communication skills in both written and spoken English, Cantonese and Mandarin

  • Hand-on experience in MS office and Chinese typing

  • Detail-minded with high level of accuracy

  • Good team player and willingness to learn

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Customer Service / Operations

Posting End Date:

15/11/2024

DENTAQUEST LLC

Website: https://dentaquest.com/

Headquarter Location: Nashville, Tennessee, United States

Employee Count: 1001-5000

Year Founded: 2001

IPO Status: Private

Industries: Dental ⋅ Health Care ⋅ Hospital ⋅ Insurance ⋅ Medical ⋅ Wellness