Assistant Ops Billing

Posted:
10/22/2024, 2:02:57 PM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Junior

Field(s):
Operations & Logistics

We’re looking for motivated, engaged people to help make everyone’s journeys better.

• Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered

Hourly Hiring Range:

  • $19-$23

Benefits

  • Paid time off
  • 401k, with company match
  • Company sponsored life insurance
  • Medical, dental, vision plans
  • Voluntary short-term/long-term disability insurance
  • Voluntary life, accident, and hospital plans
  • Employee Assistance Program
  • Commuter benefits
  • Employee Discounts
  • Free hot healthy meals for unit operations role

Main Duties and Responsibilities: 

  • Daily review of flight service tickets for accuracy, input corrections into CxP Portal  

  • Perform SAP back-flushing  

  • Manually create billings for charters (101C) and off-scheduled flight activity  

  • Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes  

  • Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies  

  • Escalate to Account Services Group any billing, pricing and cycle related issues  

  • Assist dispatcher with processing of flights, communication with internal and external customers  

  • Assist with other tasks and special projects as needed   

Qualifications 

 

Education: 

  • High school diploma or GED  

 

Work Experience: 

  • Minimum of 1 year of experience in an administrative role is required  

 

Technical Skills: (Certification, Licenses and Registration) 

  • None  

 

Language / Communication Skills: 

  • Ability to communicate well with internal and external customers verbally and in writing  

 

Job Dimensions 

 

Geographic Responsibility: USA 

 

Type of Employment: Full-time  

 

Travel %: None  

 

Exemption Classification: non-exempt  

 

Internal Relationships: employees at all levels of the organization 

 

External Relationships: Customers and vendors  

 

Work Environment / Requirements of the Job:  

  • Excellent Microsoft Windows, Excel and Word skills.  

  • 2 years of experience in Microsoft Office Suite.  

  • Detailed oriented  

  • Good basic math, analytical, follow-up, problem solving and organizational skills  

  • Familiar with ERP software and SAP experience a plus.  

  • Airline and food manufacturing industry experience helpful  

  • Ability to adapt well to change and change management  

  • Must be able to understand and apply basic knowledge of an ERP system 

  • Must have a solid working knowledge of MS Excel and MS Office 

  • Must have excellent attention to detail 

  • Must thrive in a team-based environment  

  • Must have the ability and desire to meet required timelines, and be proactive in problem solving 

 

Budget / Revenue Responsibility: (Local Currency) 

 

Organization Structure 

 

Direct Line Manager (Title): Varies by unit: “GM”; “Mgr, Ops, Finance”; “Spv, Admin, Billing”; “Dir. Of Assembly Proc”; or Mgr, Ops, Multi Process” 

 

Dotted Line Manager (Title, if applicable):  0 

 

Number of Direct Reports: 0 

 

Number of Dotted Line Reports: 0 

 

Estimated Total Size of Team: 2 

 

gategroup Competencies Required to be Successful in the Job: 

  • Thinking – Information Search and analysis & problem resolution skills 

  • Engaging – Understanding others, Team Leadership and Developing People 

  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively 

  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus 

  • Application Closure Statement:
    To be considered for this position, please submit your application by October 25, 2024.
  • Demonstrated Values to be Successful in the Position 

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: 

  • We treat each other with respect and we act with integrity 

  • We communicate and keep each other informed 

  • We put our heads together to problem solve and deliver excellence as a team 

  • We have passion for our work and we pay attention to the little details 

  • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes 

  • We do what we say we will do, when we say we are going to do it 

  • We care about our coworkers, always taking an opportunity to make someone’s day better 

 

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

 

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. 

 

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf 

 

We anticipate that this job will close on:

10/29/2024

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!