Court Support Representative at Orlando/Orange County Courthouse

Posted:
8/15/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Orlando, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Job Title: Court Support Agent

 

Location: Orlando, FL (Orange County Courthouse)

 

Hours: Need to be available for 8 hour shifts between 8:00am-6:30pm Monday-Friday only, no weekends!

 

Pay: $15/Hour   

 

Benefits: Our comprehensive benefits include, but are not limited to: Health Insurance, Paid Time Off, and much more!  Additional information can be found here- AllianceOne Employee Benefits 2023

 

Description:

We are currently seeking a Full-Time Bilingual Court Support Agent to join our team at the Orlando Courthouse!  In this role, you would perform all on-site court support functions in a friendly and professional manner.

 

 Duties

  • Greet and assist consumers at the front counter in a pleasant and professional manner.
  • Determine what action is to be taken to bring delinquent accounts to conclusion.
  • Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.
  • Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
  • Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
  • Document and complete all correspondence and adjustments in a timely manner.
  • Work support desks or collection desks as assigned.
  • Immediately contact management or the human resources department if there are any non? compliance issues, questionable activities or inappropriate actions taken by any staff.
  • Complete manual data entry

 

Qualifications:

  • High School Education or equivalent  
    Must pass court based background check
  • Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
  • Ability to prioritize workload and handle multiple tasks.
  • Ability to maintain regular attendance.
  • Bilingual in Spanish (preferred)

#ZRA1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?