OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Join our smart, fun, and humble team to experience the most rewarding career of your life!
Job Summary:
The Senior Customer Success Manager will work closely with customers, account executives, product leadership, and field leadership to proactively improve customer health for retention/renewal, ensure churn prevention, and identify expansion opportunities for an assigned customer base. The role will be primarily responsible for net retention and renewals of the assigned region/segment.
What makes OpenGov unique
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click
here to read more.
» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.