The Senior Analyst is responsible to provide operational and client support for Settlement and Clearing across Foregin Exchange, Fixed Income & Currencies, and Treasury Services for global trading desks across various geograhpical time zones (including Royal Bank of Canada Hong Kong, London, Singapore, Toronto Branch.

Working hours: 9AM-6PM

What will you do?

• Accountability to oversee and manage all daily business and client services support responsibilities for the Settlement & Clearing Team.
• Act as senior analyst/ checker within the team.
• Responsible for effective management and resolution of payments / receipts / trade processing discrepancies with clients or counterparties.
• Ensure all transactions are processed in accordance to the bank rule, circulars, laid-down procedures and local requirements.
• Ensure all daily processing and settlement tasks for the team are completed in a timely and accurate manner, following established procedures and policies of RBC.
• Ensure EOD checks are conducted daily with any outstanding issues identified and action on the same day.
• Provide relief support and other duties as assigned on all functions performed across the teams.
• Ensure effective channels of communication with both Front Office and internal Global Operations colleagues, as well as the external clearing exchange.
• Provide Operations support to sales team  & client liason.
• Provide training and guidance to junior staff within the team.
• Update Desk Procedures and Daily Check Lists
• Prepare monthly attestation PEGA, KPI/KRI reports.
• Prepare quarterly BRAG, RCAP.
• Ensure proper escalation of issues / risks to management.
• Look for key areas for improvement and development to ensure a more streamlined department.
• Seek to improve productivity by positively challenging the status quo.
• Seek to mitigate and minimize risks with the control in place for BCS.
• Contribute and assist oversight of specific testing and enhancements (systems/process) across Regional Operations and as assigned by management.
• Other duties as assigned by management.

What do you need to succeed?

Must-have

• Bachelor’s Degree/Diploma in Business, Banking or other related fields.

• Minimum 4-6 years of operations experience
• Strong working knowledge in SWIFT, Real Time Payment Systems and markets.
• Experience in Front to Back Business & Operational Support.
• Adherence to procedures and control processes.
• Ability to complete ad-hoc tasks and project deliverables by deadlines and achieve performance targets set.
• Flexible and adaptable to different work related situations.
• Ability to multitask, work with minimal local supervision day to day.
• Ability to recognize potential operational risk events, minimize those risk events as required.
• Excellent time management capabilities and ability to work under pressure.
• Experience in liaising with global offices/different time zones
• Ability to work shift hours (Australian morning) when required.
• Team Player and possess strong organizational skills.
• Strong analytical skills and High attention to details
• Flexiable and adaptable to different work related situations.
• Ability to work well under pressure and within timelines while demonstrating calm, logical approach to the situation
• Good time management abilities.
• Excellent communication skills both written and verbal (English) required due regional support structure.

Nice-to-have

• Self-motivated and able to work under pressure in a dynamic and fast paced environment.

• Strong in PC skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.

• Leaders who support your development through coaching and managing opportunities.

• A world-class training program in financial services.

• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeCAPITAL MARKETSRegularSalaried2026-05-212026-06-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.