At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
And to get there, we need leaders with the courage, clarity and humanity to inspire, guide and support their teams to thrive every day - in the work they do and the life they live. Our leaders always have and will play a vital part in our journey to help more people live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.
If you sound like that leader, read on.
About the Role
The Director of Portfolio Management is accountable for driving delivery of the Future of Work (FoW) transformation across assigned portfolios in partnership with Group Functions and Local Business Units.
Acting as the strategic interface between the Group Transformation Office and Group/local FoW initiatives, the role ensures consistent governance, communication, and alignment on portfolio management frameworks, reporting standards, and delivery cadence.
The role provides end to end visibility of portfolio performance, including initiative health, risks, interdependencies, and outcomes, enabling data driven insights and trusted advice to Sponsors and Workstream Leads.
By coordinating SME support—particularly across GenAI and Agentic AI initiatives in collaboration with GIO—and leveraging best practices from across markets, the role mitigates delivery risk, resolves material issues, and steers portfolios toward measurable business impact and value realisation.
Roles & Responsibilities
Project Portfolio Health & Performance
- Assess portfolio readiness and viability by evaluating the feasibility of scope, delivery timelines, investment levels, KPIs, and projected benefits prior to execution, ensuring portfolios are positioned for successful outcomes.
- Identify and manage cross‑functional dependencies and constraints, providing strategic steer to address structural challenges and optimise portfolio sequencing and delivery.
- Intervene to improve portfolio performance by leveraging personal expertise and Group Office (GO) capabilities to address underperformance, delivery inefficiencies, or misalignment to strategic intent.
- Provide objective challenge on KPI and benefits contribution, identifying potential adjustments, constructively challenging assumptions, and driving remedial actions with accountable owners.
- Monitor portfolio execution and value realisation, tracking progress against delivery plans, financial health, and benefits realisation commitments across initiatives.
- Mitigate delivery risk and resolve material issues through critical evaluation, targeted interventions, and timely escalation, protecting portfolio outcomes and stakeholder confidence.
Communications & Stakeholder Alignment
- Represent the Group Office in LBU governance forums, including LBU SteerCos and RCE meetings, driving alignment between Group and LBU stakeholders on RCE priorities, direction, and delivery expectations.
- Surface priority focus areas across strategic portfolios for Workstream Leads, KPI Owners, and LBU accountable executives, strengthening focus on KPI delivery and benefits performance.
- Support executive‑level communications in partnership with the RCE Office, contributing to coherent, outcome‑focused messaging on transformation progress and impact.
- Provide consolidated updates on Future of Work transformation progress across Group and LBUs, ensuring transparency, consistency, and clarity for senior stakeholders.
- Coordinate cross‑functional stakeholder communications on delivery priorities, dependencies, and risks, reinforcing alignment and reducing fragmentation across initiatives.
Minimum Job Requirement
- Undergraduate degree in Information Technology (IT) or related discipline
- Minimum 15 years’ experience in IT Project management, technology transformation or IT consulting, with a strong track record of delivering complex, large-scale initiatives
- Significant demonstrable experience leading IT project deliveries in a multi-national organization or a top-tier management consultancy, operating across multiple geographies and stakeholder groups
- Experience within the insurance and/or financial services industry is strongly preferred, particularly in the context of enterprise transformation programmes.
- Proven ability to build credibility and influencing skills at a senior level and executive levels, with strong relationship management skills across business and technology stakeholders
- Excellent verbal and written communication skills, complemented by strong active listening capabilities to effectively engage, align, and advise senior stakeholders.
- Strong analytical and problem‑solving skills, with the ability to exercise sound judgment in complex, ambiguous, and fast‑moving environments
- Proficiency in Chinese (Cantonese +/or Mandarin) is an advantageous but not mandatory
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
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