What is the opportunity?

We are looking for a Director, Intermediaries Services & Strategy to join our Intermediaries department on a permanent basis. Intermediaries are a fast-growing channel managing over £25bn in assets and driving innovation across RBC Brewin Dolphin.

You will be a trusted strategic partner and leader who will drive transformational change across the Intermediaries channel. In this role, you will support the Head of Planning & Execution and Intermediary ManCo in designing our Target Operating Model and leading key strategic initiatives, including our technology and digital transformation. You will act as deputy to the Head of Planning & Execution, managing senior management and C-Suite requests whilst influencing stakeholders at all levels across the organisation. This is an excellent opportunity to lead a growing team, shape the future direction of our fastest-growing business channel, and make a lasting impact across the Group.

This is a permanent, full-time role and requires 4 days in the office per week. We are happy to consider applicants from within a commutable distance to any of the RBC Brewin Dolphin office network.

What will you do?

• Lead strategic project delivery and drive transformational initiatives that enhance Channel performance and business outcomes, including our Thrive strategic goals

• Represent Intermediaries across RBC Brewin Dolphin governance forums, committees and external stakeholder meetings, ensuring consistent messaging and alignment

• Champion change initiatives and lead cross-functional engagement with working groups and implementation readiness boards to ensure seamless delivery

• Build and maintain strategic partnerships with HR, Finance, Marketing, Risk, Compliance and Business Management to develop integrated business solutions

• Provide accurate, timely and actionable management information to support ManCo decision-making and reporting obligations

• Monitor performance against business SLAs across client-facing and second line of defence functions, driving continuous improvement and corrective actions

• Prepare strategic papers, board submissions and presentations for ManCo and governance committees, translating complex information for senior decision-making

• Deputise for the Head of Planning & Execution during absences, providing principal contact and support to direct reports and Channel stakeholders

• Build, recruit and lead a growing team, ensuring strong performance management, development of direct reports and establishing a clear career framework

What do you need to succeed?

Must-have

• Extensive experience in team leadership and people management within a fast-paced, transformational environment

• Previous experience and significant knowledge of Wealth Management

• Demonstrable experience in managing / delivering projects from inception to completion

• Robust knowledge of change management and the ability to lead stakeholders through organisational transformation

• Strong relationship-building skills with the ability to influence and communicate effectively across all organisational levels

• Meticulous attention to detail with excellent written and spoken English

• Broad understanding of compliance, AML/KYC and governance requirements in a financial services context

Nice-to-have

• Experience within an Intermediaries function and / or familiarity with IFA businesses

• Project management certification or similar professional qualification

What is in it for you?

We thrive on the challenge to be our best—progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive and high-performing team

• A world-class training programme in financial services

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pays fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

16 ST HELEN'S PLACE:LONDONLondonUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2026-07-012026-07-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.