We are seeking a Managed Print Account Manager to drive contract renewals, strengthen client relationships, and identify growth opportunities within an existing customer portfolio.

In this role, you will partner closely with Account Managers to deliver tailored solutions, maximize customer retention, and contribute to revenue growth through a consultative sales approach.

Key Responsibilities:

• Manage and grow a portfolio of existing customers, focusing on contract renewals, retention, and upselling opportunities.

• Build trusted relationships with customers and act as a strategic advisor throughout the sales cycle.

• Partner with Account Managers to identify opportunities, nurture leads, and drive revenue growth.

• Understand customer business needs and present tailored solutions that deliver value.

• Own and manage the sales pipeline, ensuring accurate forecasting and timely follow-up on opportunities.

• Support customers throughout their journey by addressing concerns and ensuring a positive experience.

• Maintain compliance with company policies, processes, and ethical sales standards.

• Share best practices and support the development of junior team members when needed.

Required Qualifications:

• Bachelor's degree in Business, Sales, Marketing, or a related field, or equivalent professional experience.

• 4–7 years of experience in sales, account management, renewals, customer success, or consultative selling.

• Proven track record of meeting or exceeding sales, retention, or renewal targets.

• Fluent Dutch and English language skills are required.

Key Skills:

• Consultative selling and customer relationship management.

• Contract renewals, retention, and account growth.

• Opportunity and pipeline management.

• Negotiation and objection-handling skills.

• Strong business acumen and commercial mindset.

• Solution-oriented approach with excellent problem-solving skills.

• Effective stakeholder management and cross-functional collaboration.

• Strong verbal, written, and presentation skills.

Soft Skills:

• Customer-first mindset with a passion for delivering exceptional experiences.

• Excellent relationship-building and interpersonal skills.

• Strong communication and influencing abilities.

• Proactive, self-motivated, and results-driven.

• Resilient and adaptable in a fast-paced environment.

• Strong organizational and time-management skills.

• Collaborative team player with a positive attitude.

• High level of integrity, professionalism, and accountability.

• Growth mindset with a willingness to continuously learn and develop.

What Success Looks Like:

• Builds long-term customer relationships that drive retention and growth.

• Identifies new opportunities within existing accounts and creates customer value.

• Successfully balances customer needs with business objectives.