Senior Principal Commercial Technology Product Management

Posted:
8/26/2024, 10:22:16 PM

Location(s):
Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Product

Ready to help shape the future of healthcare?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world over 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Job Purpose:

The Commercial Digital & Tech team is one of the most dynamic teams in GSK. It is focused on strengthening GSK’s engagement with Health Care Professionals (HCPs) and Patients. Together, we design and engineer global technology products to enable effective and optimal communication on the science of our therapies in simple, powerful, and trusted ways.

To help us achieve our ambitious goals we are looking for a Product Manager who will be responsible for up to three crucial and high value products (examples include iHub and SFI) - you will have a direct impact on helping our products get to the people who need them.

This role will allow you to lead all key Product Management activities within the product delivery lifecycle and provides an excellent opportunity for you to progress in your career.

In addition, the role will also play a Data Management role for Commercial’s Data Platform.

Responsibilities:

  • Owning the global product roadmap, shaping a vision and key measures to monitor its success
  • Conducting user research to identify the biggest user pain points, and then generate / evaluate ideas to address them
  • Analysing market and technology trends, distilling core learnings and bringing the best opportunities and ideas back into the team
  • Effectively communicating the product vision and value each idea or feature has to the Product team
  • Setting expectations, resolving conflicts, and prioritising based on customer value. Your goal is to ensure the most valuable work is always shipped by our product teams.
  • Measure the impact of all new work shipped and help to close the learning loop
  • Communicate the progress, learnings made and vision (roadmap) for the product to all interested parties including senior leaders - taking accountability for communicating the priorities and non-priorities and being transparent about timeline
  • Continually review product performance including measurement of customer satisfaction across all aspects of the product, this also includes taking ownership of the findings and working to resolve the challenges found
  • Play a lead role in transforming the existing team to product and agile ways of working
  • Maintain high credibility and deliver real value by shipping products that make our users’ lives easier and more effective
  • In relation to Data Management:
    • Policy Development and Enforcement: Develop, implement, and enforce data governance policies and procedures to ensure consistent data management practices across the Commercial Data Platform.
    • Data Stewardship: Act as a data steward by overseeing data ownership, data quality, and data lifecycle management, ensuring that data assets are managed responsibly and effectively.
    • Compliance and Risk Management: Ensure adherence to regulatory requirements and industry standards related to data governance, identifying and mitigating risks associated with data management practices.

Qualifications:

We’re looking for strong experience as well as a detailed understanding of fundamental Product Management approaches, including:

  • Total 16+ years of experience with 5+ years of experience in technical product management.
  • Customer Research techniques – continuous discovery techniques, primary and secondary research methods
  • Setting a Product vision, using frameworks such as Product North Star and OKRs
  • Prioritizing the ideas and opportunities to be built based on customer value
  • Conducting planning sessions, resolving conflicts, and setting expectations
  • Effectively communicating the vision and future direction of the product to the wider audience
  • Ability to perform your role and manage stakeholders across a matrixed organization and capable of Influencing/negotiating with external 3rd parties
  • Experience and strong understanding of Data Management role and responsibilities within an enterprise

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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