Job Description:

Why become part of the St Vincent’s Care family?

For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aikenhead continues to inspire our work today.

Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.  Better and fairer care. Always.

About the Opportunity:

Reporting directly to our Queensland State Manager, the Queensland Quality and Clinical Officer role is to work collaboratively with the entire QLD team on compliance and clinical excellence across our Queensland homes.

Key Responsibilities:

ACQSC and external agency complaint investigations and written responses Advise & support service delivery teams with SIRS reporting, investigations and associated actions Lead and advise on High Risk Clinical Meetings and resident clinical management measures Conduct education on RN Graduate Program, Clinical Deterioration, Clinical Manager Orientation program, Medication Competency modules and other key development programs Key participant in home Mock audits, State gap analysis internal audits, risk investigations and risk profiling requirements. Participate in/lead Action plans for non-compliance, remediation, legislative or organisational changes Participate in and support service delivery teams through External audits/accreditation and investigations

Things that work for you:

• Flexible working arrangements on offer to promote work-life balance

• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum

• Ability to visibly see your impact on the business and its service- make a genuine difference for our residents!

• Employee Assistance Program for staff and their families

• Access to Fitness Passport (FP)

• Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision

Things that work for us:

• A genuine interest for quality and improvement

• Registered Nurse with current AHPRA registration

• Proven experience in a similar role and/or operational aged care management / leadership and clinical safety

• Committed to travelling across our QLD facilities (own transport a must)

• Experienced in Aged Care Standards, SIRS, Not-for-profit and/or report writing will be highly regarded

• Nationally Coordinated Criminal History Check (NCCHC)

• NDIS check will be a requirement for this role

• A commitment to St Vincent’s Health Australia Mission and Values

Reconciliation Action Plan

St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and cultural. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment. 

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation, https://www.svcs.org.au/people/aboriginal-torres-strait-islander-recruitment

Respectfully no agencies please

Closing Date:

17 August 2025 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct