Epitaxy Customer Support Technician (전문학사)

Posted:
8/6/2024, 3:13:51 PM

Location(s):
Gyeonggi-do, South Korea ⋅ Pyeongtaek-si, Gyeonggi-do, South Korea

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Key Responsibilities

  • 반도체 공정 장비 정기/예방 점검(Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance)
  • 장비 분해 및 파트 관리(세정/조립)
  • 장비 Trouble Shooting 지원 업무 (Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.)
  • Uses escalation policies as required to keep management informed of down situations.
  • Verifies and approves the operational quality of system equipment.
  • Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames.
  • Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems.
  • Assumes responsibility for complete customer satisfaction within assigned accounts.
  • Performs start-up, warranty, paid service, and service contract activities.
  • Provides technical assistance to less experienced Applied personnel.
  • Uses training and experience to identify some process related system problems.

지원자격

  • 전문학사 학위자
  • 반도체/디스플레이 장비, 기계/설비 관련 경력 2년 이상
  • 병역필 혹은 면제자로 해외여행에 결격사유가 없는 분

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

  • Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks 

Business Expertise

  • Has a good understanding of how the team integrates with others to achieve objectives

Leadership

  • May provide informal guidance and support to more junior team members

Problem Solving

  • Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

  • Impacts the quality of own work and its contribution to the team

Interpersonal Skills

  • Uses communication skills to regularly exchange information 

Qualifications

Education:

Associate's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Applied Materials

Website: https://appliedmaterials.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1967

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Electronics ⋅ Manufacturing ⋅ Semiconductor ⋅ Software