OSO Supervisor

Posted:
9/15/2025, 5:48:00 AM

Location(s):
Texas, United States ⋅ Fort Worth, Texas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities:

  • Forecasting & responding to trailer volume and manpower needs in order to minimize product flow times and ensure paperwork completion accuracy                  

  • Implementing methods and procedures to improve efficiency and accuracy in floor trouble resolution operations

  • Training, developing & supervising non-exempt associates. Promoting and maintaining high associate morale and safety. Coaching and counseling associate performance and attendance issues                                           

  • Maintain established accuracy standards. Meet floor trouble resolution standards.                                                    

  • Maintaining the security of all merchandise and capital equipment in assigned departments. Ensure firearms SOP compliance at all times throughout OSO inbound processes and trouble resolution.                                

QUALIFICATIONS:

  • Bachelor's Degree in Business or equivalent experience

  • 3-5 years of experience in Distribution Center management; Distribution systems and retail experience preferred

  • PMMS

  • WMiS

  • GXS

  • TMS

  • SCI

  • Excellent interpersonal skills and the ability to work as part of a team                             

  • Strong planning and decision-making skills