About GLIDE:
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.
The Director of Information Technology ensures secure and efficient technology infrastructure, policies, and support services for Glide’s entire campus and all of its programs. The incumbent leads the development and implementation of the IT budget and workplan, and directly oversees managers and staff assigned to continuous evaluation and optimization of: cybersecurity, network operations, database administration, Help Desk customer service, software selection, implementation, licensing, and integration into data warehousing for business intelligence, regulatory compliance (such as HIPAA), radio operations, hardware specifications, workflow optimization, and implementing industry best practices. Regular monitoring, analysis, audits, and investigations of IT infrastructure, use, and performance to optimize security, productivity, polices, and Key Performance Indicators (KPIs) is required, as is oversight of key contracts, such as ISP, MSP, and cloud vendors (Microsoft, Salesforce, et cetera).
The Director of Information Technology is considered a first responder in case of emergency/disaster and must respond to urgent situations; occasional non-traditional hours (nights, holidays and weekends) may be required. Regular and predictable attendance is essential. The ideal candidate is a hardworking team-player with a track record of optimizing hardware, software, network engineering, and/or cybersecurity infrastructure, developing and managing a budget, and effectively managing an IT organization.
At GLIDE, we ensure competitive and fair compensation by utilizing data from seven comprehensive pay surveys, including Gallagher, and analyzing over 450 nonprofits in our sector. Our pay structure considers location, organization type, and market trends to attract and retain top talent.
GLIDE is proud to be an equal opportunity employer. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently abled people and LGBT persons are strongly encouraged to apply.
Work Environment:
GLIDE’s buildings are in the Tenderloin neighborhood. GLIDE maintains an "open door" policy for the community and its clients, who frequently enter and leave the building.