Senior Product Manager

Are you ready to revolutionize the world of sales intelligence with cutting-edge AI technology? Do you thrive in fast-paced environments, love solving complex problems with creative solutions, and have a track record of managing transformative technology products? If so, this is your chance to make a lasting impact!

As a Senior Product Manager, you’ll lead our Gong's AI-powered platform to new heights as part of our Go-To-Market (GTM) systems team. We're looking for a tech-savvy innovator who's passionate about harnessing the power of conversational AI to transform how businesses understand and optimize their customer interactions.

Join our team and be at the forefront of AI innovation, driving positive change across multiple sales and renewal disciplines. Your expertise in conversational AI use cases will be crucial as we push the boundaries of what's possible in sales intelligence.

About the Role

In this opportunity as a Senior Product Manager, you will:

• Develop & Implement Roadmaps: Build out a comprehensive roadmap targeting expansion, enhancements, integration, and adoption of new capabilities/features, including defining and implementing a definition of success.
• Conduct Market & Industry Research: Lead research into market trends, competitive analysis, user behavior data, and other relevant information to inform product roadmap decisions. And stay abreast of industry trends related to technology advancements and emerging technologies that could impact product offering and functionality over time.
• Collaborate with Cross-Functional Teams: Work closely with engineering teams to define scope and timelines for upcoming releases/enhancements based on business priorities and constraints. And collaborate with key stakeholders such as sales and business development teams to align goals around product commercialization efforts.
• Ensure Product Quality: Ensure product quality by participating in testing activities throughout the development cycle, including providing feedback during usability studies or user interviews. And oversee implementation of product enhancements post-release and monitor performance metrics to ensure outcomes are achieved according to plan.
• Manage External Relationships: Manage relationships with external partners including vendors and consultants involved in the product delivery process.
• Support Leadership Decisions: Support leadership decision-making processes through regular reporting on progress towards stated goals and milestones.

About You

You’re a fit for the role of Senior Product Manager if you have the following required qualifications:

• Minimum five years of experience in product management, preferably within a SaaS environment.
• Demonstrated ability to manage multiple tasks simultaneously while meeting deadlines.
• Excellent communication and presentation skills, including the ability to communicate technical concepts clearly and concisely at all levels.
• Practical application of agile methodology and software development lifecycle (SDLC) tools.
• Ability to work independently and collaboratively within a team environment.
• Proven track record of success driving large scale projects involving multiple stakeholders across different geographies.

Additional preferred qualifications include:

• Bachelor’s degree and/or Master’s in Business Administration (MBA), or relevant experience.
• Experience with legal services domain.
• Experience with day-to-day people management (e.g., performance management, coaching and development, employee engagement, etc.).

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.