Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Responsibilities:

• Support the development and execution of loyalty offers, tailored for our traveler communications in key markets providing quality assurance and meticulous attention to detail for all launched offers.
• Maintain comprehensive documentation for loyalty offers and lead/participate in necessary meetings to support seamless execution.
• Identify opportunities to optimize the current loyalty offer processes and tools, striving for continuous improvement and maximizing the return on efforts.
• Contribute to the development and execution of loyalty offers, assisting with set up of test and learn as necessary.
• Support the migration of loyalty offers as new capabilities and tools are released.
• Responsible for timely and error free loyalty offer delivery. Will track deliverables against SLAs.
• Responsible for triage, and raising loyalty offer issues to stakeholders as necessary.
• Upon direction, will resolve capability and production queries to ensure team can deliver on time and error free.
• Participates in conversations with communication owners to understand campaign plans, and supports finding mitigation paths to deliver offers on time and error free.

Qualifications:

• Experience with large scale promotional and content management tools, demonstrating a proven track record of effectively utilizing complex tools for successful campaign management.
• Proactive problem solver with the ability to work with stakeholders to identify and implement solutions for campaign and project issues/blockers, proactively escalating when necessary to ensure swift resolution.
• Ability to build productive relationships with stakeholders and partners, fostering effective collaboration and alignment with project goals.
• Strong level of technical experience, showcasing proficiency in navigating and leveraging relevant tools and technologies essential to the role.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.