Responsibilities:

Reliability Engineering & Operations 

• Own and improve service reliability through SLO/SLI definition, error budgets, and operational best practices. 

• Design, implement, and maintain observability (monitoring, logging, tracing, alerting) to reduce MTTR and improve proactive detection. 

• Lead incident response practices including on-call improvements, runbooks, post-incident reviews (RCA), and preventative actions. 

• Partner with application teams to improve performance, capacity planning, and resiliency under failure scenarios. 

Infrastructure & Cloud Architecture 

• Design and operate highly available, fault-tolerant Cloud architectures (multi-AZ and, where required, multi-region). 

• Implement resilient patterns across compute, storage, networking, and managed services (e.g., autoscaling, load balancing, backups, replication). 

• Drive cloud governance best practices (tagging, account/landing zone patterns, least privilege, guardrails) in partnership with security and platform teams. 

Infrastructure as Code (IaC) & DevOps Enablement 

• Build and maintain IaC modules and standards (e.g., Terraform, CloudFormation, CDK) for repeatable, auditable infrastructure delivery. 

• Develop, standardize, and optimize CI/CD pipelines to enable safe, automated deployments (e.g., GitHub Actions, GitLab CI, Jenkins, AWS CodePipeline). 

• Promote DevOps practices: version-controlled infrastructure, automated testing, immutable deployments, and progressive delivery patterns. 

• Establish environment consistency across dev/test/stage/prod and ensure infrastructure drift detection and remediation. 

BCP/DR, RTO/RPO Definition & Testing 

• Collaborate with stakeholders to evaluate and define service-level RTO and RPO targets based on business and technical requirements. 

• Design and implement BCP/DR architectures and procedures (backups, restore workflows, replication, failover/failback, data integrity validation). 

• Coordinate and execute structured DR tests (tabletop, simulation, partial failover, full failover) and document outcomes. 

• Maintain DR runbooks, dependency maps, and recovery checklists; drive remediation of gaps identified during testing. 

• Produce metrics and reporting on DR readiness, test results, and continuous improvement actions.