Are you a current Elekta employee?  

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives?  

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope.   

Here at Elekta, you will make a difference. Our mission is to improve patients’ lives by working together with our customers. We believe in taking an open and proactive approach in our practices, enabling us to build strong partnerships and meet evolving patient needs, no matter where they are in the world. We don’t just build technology; we build hope.  

 Elekta’s Global Business Service Center is a Team based in Warsaw that provides recommendation of global best practices and ensures that improvement initiatives are delivered globally in consistent and quality-based way through standard processes and competent staff. Continuously since 2016 with our expertise and deep dive into root-causes of every issue we may encounter we support areas of Finance, QA&RA documents control, Logistics, IT and Service Operation.  

 What You’ll Do at Elekta  

The Service Operations Specialist with French is a part of the Service Operations department at Elekta Business Services that is responsible for providing support to service structures in the organization. The function reports to an EBS Team Leader. 

Your role will include ( but not limited to) :

Responsibilities: 

• Issuing Service Invoices 

• Handling Service Contracts in CLM 

• Creating Service Sales Opportunities and Quotes in CLM 

• Resolving Customer billing queries 

• Issuing Purchase Orders for external Suppliers 

• Distributing Field Change Orders to Customers 

• Follow-up calls with Customer Survey 

• Support in Cash Collection 

• Providing high-quality sustainable support to Service organization 

• Performing other activities commissioned by Team Leader or Director, associated with the development of business and/or Service Operations department. 

The right stuff  

The Service Operations Specialist with French will play an active role in representing the group’s vision and mission while supporting the goals of the overall business. We are looking for a high-caliber candidate who will have the following skills:  

• Strong communication (verbal and written) and interpersonal skills. 

• Ability to work in complex, multi-functional, international environment. 

• Drive for problem-solving and multitasking. 

 What You Bring  

• MA or BA in economy or linguistic 

• Minimum 2 years of experience in customer service/ sales service support roles 

• English - advanced level (English speaking environment),

• French - advanced level

• Proficiency in MS Office 

• Working knowledge of CLM (Service Max) will be an asset 

• Ability to effectively communicate with internal and external stakeholders 

• Sense of ownership and responsibility for own and team results to achieve target KPIs 

• Ability to shorten and simplify a way of work 

What you’ll get:  

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.  

• Private Medical Insurance   in Medicover

• Pension   Plan PPE 

• Benefits portal by MultiKafeteria  

• Training programme  

• Hybrid work option (you are required to work on location at least 4 days/week)  

• Bonus Scheme Policy   

• Flexible working hours   

• Life Assurance    

Hiring process 

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.   

We are an equal opportunity employer.   

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.  

About Elekta   

As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.  

More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope.  

Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.