Territory Manager Public Safety Sales - LATAM North

Posted:
10/23/2024, 5:00:00 PM

Location(s):
San Juan, Puerto Rico, United States ⋅ Puerto Rico, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Resuscitation

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!
 

Job summary:

Manages and develops distributors, controls expenses while contributing to ZOLL’s profitability. Covers assigned territory by calling on and managing distributors in multiple public safety and alternate care segments (including but not limited to industrial, manufacturing and safety environments, office supply, government and police agencies dental, General Practitioners etc.). Builds relationships, training sales representatives and driving sales of portable defibrillators. The position reports to the Director, LATAM Sales and covers a defined LATAM North territory.

Essential Functions:

  • Achieves sales quotas as assigned (devices and disposables)
  • Builds ZOLL presence in the public-access defibrillation market
  • Develops and implements sales channel strategy to achieve high and profitable penetration of each segment of Public Safety market in the territory
  • Manages existing partners and recruit new distributors to ensure strong, professional & highly profitable relationships
  • Territory Management:
    • Pro-active management of all active opportunities
    • Planning, monitoring and delivering required activity levels to achieve targets
    • Uncovering and developing new business opportunities in both existing and new accounts, developing and keeping up-to-date and adequate pipeline of potential sales to meet territory sales expectations
    • Developing, implementing and monitoring effectiveness of tactical plans
    • Ensuring required levels of customer satisfaction are achieved and maintained
  • Sales discipline:
    • Responsible for maintaining daily organized account records, including account profiles, using salesforce.com
    • Responsible for providing various reports as required by management in a timely and professional manner. These shall include but are not limited to expense reports, forecasts, etc.
    • Responsible for maintaining and tracking demo and evaluation inventory in a good working manner
  • Interaction with colleagues:
    • Develops effective relationships with colleagues to maximize business potential & customer satisfaction, foster a winning, professional, supportive culture
    • Provides feedback as requested by colleagues in a timely and professional manner
    • Liaises regularly with Public Safety Management to determine current sales priorities
    • Liaises regularly with Public Safety Marketing and Public Safety Management to determine & provide feedback on current campaigns
    • Participates constructively in LATAM and Global (Public Safety) Sales meetings and initiatives
  • Responsible for providing the required in-service education to customers
  • Attends trade shows and perform other tasks as assigned by management

Skill Requirements

  • Strong commercial edge, strategic and customer-oriented selling skills
  • Stature to support premium product strategy
  • Negotiation and influencing skills
  • Prospecting, cold calling and closing skills
  • Interpersonal skills and ability to develop and maintain strong relationships
  • Communication skills (oral, written) and presentation skills
  • Time management and personal organization skills
  • Professional behavior and strong ethics
  • Self-motivated and assertive, drive and will to win
  • Personal credibility
  • Language skills: English, Spanish, Portuguese is preferable
  • Discernment

Educational and other Experience:

  • College degree preferred
  • 2-5 years of distribution management experience, preferably in the industrial/safety market
  • Professional territory management and sales planning experience
  • IT competence (MS Office; CRM-System, i.e., SFDC)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

#LI-REMOTE

#LI-RF1

    ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.