Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Analyze troubleshoot and configure network devices using general routing switch network technology and protocols Resolve network problemsfaults Track and establish trends based on pending trouble call problem codestrouble call fix codes Monitor repeat trouble call customers and forward unresolved issues to technical management Building tools to automate network provisioning management and scaling Work closely with development teams architects and application teams to deliver multiple project Managing network security devices including high-end firewalls intrusion protection systems and other security related technologies Oversee the day-to-day functions of front-line Network Operations Network devices and Infrastructure operations includes but not limited to Routers Cisco ACI - Network Controller Contact Center Switch Network Circuit Management Webex Video IPAM DHCP DNS Wireless Access Point Minimum 3 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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