Agentic Commerce Lead - Zinia Openbank

Country: Spain

Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance.

 This is an exciting opportunity to make your contribution over a growing market within the business areas of lending, cobranded credit cards and buy-now-pay-later with a solid expansion across different countries with global leading merchants.

 Zinia leverages the technological resources and expertise of Openbank, the digital-native bank of the Santander Group, which is currently rolling out its international expansion plans. Through a simple and flexible banking model, Openbank offers customers the possibility to manage their finances on the website or app. 

Role Summary

Zinia is seeking an entrepreneurial Agentic Commerce Lead to design, build and launch our strategy around integration with the emerging agentic commerce ecosystem — where intelligent agents perform purchases autonomously on behalf of users.

This role will drive Zinia’s transformation of its checkout solution to include a plug-and-play financing infrastructure for autonomous agents, including API layers, developer SDKs, compliance guardrails and strategic partnerships with AI platforms, conversational assistants and digital wallets.

 Key Responsibilities

• Define and lead the Agentic Commerce strategy for Zinia, shaping how we embed our credit products into AI-native environments (LLMs, agents, wallets).
• Design and launch the Zinia’s Agentic Toolkit (ZAT) — developer-friendly APIs and SDKs for integrating financing into autonomous agents and AI assistants.
• Serve as a cross-functional Product Owner, aligning tech, product, data, risk and compliance to bring agentic use cases to life.
• Lead proofs of concept and pilots with selected merchants or partners, validating real-world agent-powered financing flows.
• Ensure all initiatives align with regulatory standards (e.g. PSD3, AI Act, DSA) and internal policies on security, fraud and customer protection.
• Monitor trends and emerging technologies in agentic commerce, GenAI, autonomous transactions and developer platforms.
• Translate insights into actionable recommendations for executive stakeholders and contribute to Zinia´s global expansion roadmap.

Minimum Qualifications

• 10+ years in product, innovation, fintech, or digital transformation, ideally in payments, credit, or e-commerce.
• Deep understanding of AI-driven commerce, LLM agents (LangChain, CrewAI, Vercel AI SDK), MCP Model Context Protocol, A2A, API integrations and developer experience.
• Track record in leading cross-functional innovation projects with a mix of tech, business and legal stakeholders.
• Strong analytical and communication skills; comfortable translating complex ideas into clear strategies and outcomes.
• Working knowledge of digital payment ecosystems (checkout, BNPL, cards, tokenization, wallets).
• Fluent English. Bonus: Spanish. 

Nice to Have

• Experience with agentic AI platforms or building conversational assistants.
• Prior work in a fintech, scale-up or innovation hub within a financial institution.
• Familiarity with secure transaction flows, biometric/passkey authentication and trust models for agent-AI.
• Public speaking, publishing or active participation in AI/fintech communities.

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.  

For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here.