Posted:
1/8/2025, 2:10:41 AM
Location(s):
North Carolina, United States ⋅ Charlotte, North Carolina, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
It’s a great time to join Marymount University! We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.
Title: Student Success Navigator
Direct Supervisor: Director, Learning Resources
Status: Full-Time, Exempt
Grade: 10
Division: Academic Affairs
Department: The Student Academic Hub
No. Direct Reports: 0
Target Weekly Hours: 40
Location: 2807 N Glebe (Main Campus)
Benefits Eligibility: Yes
JOB SUMMARY
We seek a founding Student Success Navigator to join the Marymount community to develop a new summer bridge program. This new program will incorporate best practices in the field and will be located in the Student Academic Hub, which aspires to be the place that cultivates Marymount students’ intellectual curiosity and confidence as they explore and develop the skills to learn with purpose. The Student Success Navigator will work collaboratively with the Director of Learning Resources, other Student Academic Hub professional staff and student leaders, the Admissions office, the Summer Bridge Program committee, and other departments on campus. The Student Success Navigator will coordinate activities across divisions and departments to provide synchronized and high-quality academic support services to students geared toward improving retention. The position reports to the Director of Learning Resources.
This position is grant-funded for a 5-year time period with continuation beyond 5 years anticipated, based on funding.
MAJOR DUTIES AND RESPONSIBILITIES
OTHER DUTIES AND ASSIGNMENTS
JOB REQUIREMENTS
Education: Master’s degree (MA, MS, MBA, etc.)
Experience: At least 1-2 years of related experience, including summer bridge, student success programs, learning assistance, teaching, higher education administration, presentation
Special Knowledge: Understanding of and experience working in higher education; Microsoft Office Suite: particularly Word, PowerPoint, and Excel; Online video conferencing programs such Zoom and WebEx; Familiarity with retention tools (e.g., Starfish); Willingness to embrace new technology; Familiarity with online tools and services such as Survey Monkey, Doodle, WordPress (or other active engagement with writing and/or publishing).
SPECIAL WORKING CONDITIONS
Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission. The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission. For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/
Website: https://marymount.edu/
Headquarter Location: Arlington, Virginia, United States
Year Founded: 1950