Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future.

What You’ll Do:

• May perform any or all of the following in the enrollment of providers: determine the acceptability of provider enrollment applications (which may be used for initial full application, reenrollment, reactivation, change of information); provide in-depth review and verification/validation of provider data; verifies provider data by use of information databases and various organizations/agencies to ensure authenticity; set up/test EFT accounts. Processes/enters/updates provider data information/applications into appropriate enrollment database used in evaluating/tracking the processing of the application and/or updating of provider directories.
• Provide quality service and communicates effectively with external/internal customers in response to inquiries (correspondence, telephone). Obtains information from internal department, providers, government and/or private agencies, etc. to resolve discrepancies/problems.
• Supply enrollment applications and general information on the enrollment process to interested enrollees.
• Contribute to and participates on special projects related to provider files. Assist technical support staff with testing system changes related to provider files.
• Assist with process improvements related to provider enrollment.
• Assist with provider education and provider services training.

To Qualify for this Position, You’ll Need:

• Bachelor's degree OR four (4) years of job-related work experience, to include six months of experience working in an office environment.
• Working knowledge of word processing, spreadsheet, and database software.
• Good judgment skills required.
• Effective customer service and organizational skills required.
• Demonstrated verbal and written communication skills.
• Demonstrated proficiency in spelling, punctuation, and grammar skills.
• Basic business math proficiency required.
• Analytical or critical thinking skills required.
• Ability to handle confidential or sensitive information with discretion.
• Experience with Microsoft Office.

We Prefer That You Have:

• Two (2) years of call center experience.
• Bachelor's degree-in Business Administration or Health Administration.
• Medicare A/B MAC experience.
• PECOS experience.
• In-depth knowledge of provider certification process claims processing operations/systems, and pricing methodology and discount programs. 
• In-depth knowledge of Medicare program instructions/regulations related to provider enrollment/issues. 
• Effective presentation skills.

What We can Do for You:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with the most qualified candidates, with prioritization give to those candidates who demonstrate the preferred qualifications.