Posted:
11/7/2024, 4:00:00 PM
Location(s):
Ottawa, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
Merchandises and provides superior customer service.
Maintains efficient flow of merchandise from the receiving door to the sales floor.
Organize backroom product and follow Backroom Inventory Management (BIMI) processes.
Ensures signage and talkers are printed then take part in execution, including flyers, corporate markdowns, and labels.
Expert in assigned areas of product inventory, product placement, expiry dates, promotion, etc.
RECEIVING:
Receives merchandise including Distribution Centre, Seasonal, and DSD deliveries
Maintains a neat and organized backroom according to principles of backroom organization
Ensures proper documentation is completed with respect to the receiving and return of goods
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards
CUSTOMER SERVICE:
Clean image to the customers in accordance with uniform policy and dress code guidelines (eg. approved uniform and name badge, clean appearance)
Takes initiative to acknowledge and assist customers in the aisles
Answers inquiries regarding location of product, rainchecks, PC Optimum
GENERAL:
Complies with all health and safety regulations
Complies with all Store Standards
Complies with loss prevention policies and procedures and ensures they are executed throughout the store
Perform other duties as required including Cash duties
QUALIFICATIONS:
Planning, Judgement and Decision Making
Balance of teamwork and efficiency in merchandising and receiving to meet store and customer expectations
Efficiency, organization and neatness
Copes with changing situations on the sales floor
Cash responsibilities (if applicable) require accuracy and efficiency in processing the customer order to meet store and customer expectations
EXPERIENCE:
Some computer and register skills
Well organized with ability to record keep
Detail oriented
Ability to work independently
WORKING CONDITIONS:
Ability to work flexible shifts which may include nights and weekends
PHYSICAL REQUIREMENTS:
Ability to lift up to 50 pounds
Ability to climb ladder
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Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Website: https://shoppersdrugmart.ca/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 1001-5000
Year Founded: 1962
IPO Status: Private
Industries: Health Care ⋅ Mobile Apps